Welcome to VirtualExpertPro. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By using VirtualExpertPro, you consent to the data practices described in this statement.
Personal Information:
• Name and email address
• Profile information you provide
• Communication preferences
• Account settings and preferences
Usage Information:
• Chat interactions with our virtual experts
• Session information and usage patterns
• Technical data such as IP address and browser type
• Device information and location data
We use your information to:
• Provide and personalize our services
• Improve our virtual expert responses
• Maintain and optimize our platform
• Send important service updates and notifications
• Analyze usage patterns to enhance user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations
We implement robust security measures including:
• End-to-end encryption for all communications
• Regular security audits and updates
• Restricted access to personal information
• Secure data centers with 24/7 monitoring
• Regular backup procedures
• Employee training on data protection
We may share your information with:
• Service providers who assist in operating our platform
• Analytics partners to improve our services
• Legal authorities when required by law
We do not sell your personal information to third parties. Any third-party service providers are contractually obligated to protect your information.
You have the right to:
• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data
• Restrict certain data processing
• Withdraw consent at any time
We use cookies and similar technologies to:
• Maintain your session
• Remember your preferences
• Analyze platform usage
• Improve our services
You can control cookie settings through your browser preferences.
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
We may update this Privacy Policy periodically. We will notify you of any material changes through our platform or via email. Continued use of our services after such modifications constitutes acceptance of the updated policy.
We retain your information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.
If you have questions about this Privacy Policy or your personal information, please contact us at:
Email: privacy@virtualexpertpro.com
We process your information based on:
• Your consent
• Contract fulfillment
• Legal obligations
• Legitimate business interests
Each processing activity is reviewed to ensure it meets these criteria.